Large animal patient services coordinator Travis Bauer has been helping to ensure the WSU Veterinary Teaching Hospital’s clients and patients receive the best possible care since he joined the team in November 2020. The Colton, Washington, native graduated from Eastern Washington University with a bachelor’s degree in business administration management. He shares his home with his girlfriend, Shelby; their two cats, Jack (tuxedo cat) and Sam (Balinese); and a dachshund mix, Riley.
What is your typical day like at the Veterinary Teaching?
My day starts out with taking a census of the patients in the large animal barn as well as checking in with clinicians about emergencies that came in over the night. Then I follow up on emails, phone calls, and paperwork. I also triage phone calls from clients and referring veterinarians, handle scheduling, and prepare for patients to be seen.
What made you want to work in veterinary medicine and at the hospital?
I come from an agricultural background, and I wanted to stay within the field somehow while also working locally. I found a Farmer 2 position at the Veterinary Teaching Hospital and was introduced to veterinary medicine there. After a year I transitioned to my current role of patient services coordinator to better utilize my degree.
What is your favorite thing about your job? What are the most rewarding aspects?
Students, animals, staff, faculty, you name it. They are all great to work with in their own ways. It is very rewarding when a client becomes familiar with you and is excited to speak with you about their pet.
What are your career goals? Where do you see yourself in 5 or 10 years?
Furthering myself at WSU, preferably at the Veterinary Teaching Hospital. I have always been intrigued by finance and numbers, so if there is a position that mixes that with veterinary medicine, that is probably where you will find me.
What past experiences have prepared you for your current role?
I helped raise cattle with my uncle. I assisted with vaccinations, branding, feeding, fixing fences, and hauling to sales. Now, I get to speak to other livestock owners and have quite the insight into the work they put in and the kind of care they may be needing.
What advice would you give to pet owners?
Caring for animals can be financially stressful at times, so make sure you can afford the care your furry family members deserve before adopting. Tough decisions should be based on the animal’s health and care, not necessarily the basis of cost.
What do you like to do outside of work?
During the bad weather times of the year, you’ll probably find me playing various video games or bingeing shows/movies. But when the seasons change, I do my best to find a reason to be outside. I have always been into hunting and camping. I have found myself on countless trails of random mountains. I also like to spend time on my family’s farm just outside of town, whether that is working or for fun depends on my dad’s mood.